Never miss a customer
again
Your AI receptionist handles calls, chats, and messages 24/7 — across every channel. Fully managed. Always on.
Every missed call is a missed opportunity
Your team can't be available 24/7. But your customers expect it. After hours, during meetings, on holidays — every unanswered call or message is revenue walking out the door.
of calls to small businesses go unanswered
of customers won't call back after a missed call
average annual revenue lost from missed calls
One AI. Every channel.
Phoenix Respond handles your customer communications wherever they happen.
Voice Calls
Natural-sounding AI answers calls, books appointments, and handles enquiries 24/7
Web Chat
Intelligent chat widget for your website that converts visitors into customers
SMS
Instant AI responses to text messages with context-aware conversations
Full WhatsApp Business integration for the world's most popular messaging platform
AI-powered responses on Facebook Messenger, directly from your business page
Handle Instagram DMs automatically with intelligent, on-brand responses
Live in days, not months
We handle everything. You just keep running your business.
We Learn Your Business
We map your services, FAQs, booking rules, and escalation preferences. You tell us how your best receptionist handles things — we teach the AI.
We Configure Your AI
We build your custom AI receptionist, configure every channel, connect your CRM, and test thoroughly before going live.
You Never Miss a Customer
Your AI receptionist goes live. We monitor, optimise, and continuously improve. You focus on running your business.
Choose your level
From smart call answering to full virtual call centre. All fully managed by our team.
Essentials
Smart AI receptionist
- 24/7 inbound call answering
- Web chat widget
- SMS auto-reply
- Appointment booking
- Business hours routing
- Call transcription & summaries
- Human escalation
- FAQ knowledge base
- Monthly reporting
Professional
Premium voice & multi-channel
- Everything in Essentials
- Premium AI voice (ElevenLabs)
- Custom voice cloning
- WhatsApp Business
- Facebook & Instagram DMs
- Multi-language support
- Works with any CRM
- Custom call flows
- Intelligent escalation with context
- Advanced analytics
- Multiple phone lines
- White-labelled dashboard
Enterprise
Full virtual call centre
- Everything in Professional
- Outbound calling
- Call queue management
- Live agent handoff
- Agent assist mode
- Full IVR replacement
- Deep CRM integration
- Compliance & call recording
- SLA monitoring
- API access
- Dedicated onboarding
Built for businesses that can't afford to miss a call
24/7 Availability
Never miss a call or message, even at 3am on a bank holiday. Your AI receptionist never sleeps, never calls in sick.
Voice Cloning
Clone your receptionist's voice so callers hear a familiar, trusted voice. Powered by ElevenLabs.
Multi-Language
Serve customers in 29+ languages with natural-sounding AI that switches seamlessly.
Any CRM
Works with GoHighLevel, HubSpot, Salesforce, or any CRM with an API. No forced migrations.
Smart Escalation
Your AI knows when to hand off to a human. Transfers include full conversation context so nothing is repeated.
Analytics & Insights
Call sentiment, common questions, resolution rates, and missed intent tracking. Know exactly what your customers need.
Frequently Asked Questions
Common questions about Phoenix Respond
Related Solutions
These solutions work well together or complement this offering
Ready to stop missing customers?
Book a demo and see Phoenix Respond in action. We'll show you exactly how it works for your business.