How long does implementation take?

Implementation timeline varies based on complexity, but most clients see their first Phoenix solution live within weeks, not months. The Discover phase typically takes 1-2 weeks, Build phase 2-4 weeks, and then we move into ongoing Partnership.

What if the AI doesn't work for my business?

Our Discover phase is designed to identify whether Phoenix is the right fit before we build anything. We're honest about what AI can and can't do for your specific situation. If we don't think we can deliver results, we'll tell you upfront.

How much involvement do I need during implementation?

Your team's involvement is primarily during the Discover phase where we learn your business. During Build, we do the heavy lifting. In the Partner phase, we have regular optimisation calls but handle day-to-day operations.

What does "ongoing partnership" actually include?

Monthly optimisation calls to review performance, continuous improvement based on your data, direct access to support when you need it, and proactive recommendations to improve results. We're invested in your success, not just your subscription.

A Partnership, Not a Platform

We're not selling software and wishing you luck. We build your AI solution, configure it for your business, and run it alongside you — continuously improving results.

The Three-Phase Approach

Done for you. Run with you. Here's exactly what that means.

Phase 1

Discover

We learn your business, audit your current stack, and map your pain points to Phoenix capabilities.

Business discovery session
Current tech stack audit
Pain point mapping
Custom solution architecture

Phase 2

Build

We configure your Phoenix solution — workflows, automations, and integrations. Done for you, not by you.

Custom configuration
Workflow automation setup
System integrations
Testing and validation

Phase 3

Partner

Ongoing optimisation, support, and scaling. Your dedicated Phoenix team, continuously improving results.

Monthly optimisation calls
Continuous improvement
Dedicated support team
Scalable growth planning

What This Isn't

Clear expectations matter. Here's what you won't get from Phoenix.

Not self-serve software

You won't be left alone to figure things out. We build it, configure it, and optimise it.

Not a one-time setup

We don't disappear after onboarding. Ongoing partnership is core to how we work.

Not another tool to manage

You have enough dashboards. We manage the system; you focus on results.

What You Actually Get

A dedicated Phoenix team that knows your business
Custom-configured AI solutions, not generic templates
Monthly optimisation calls to review performance
Continuous improvement based on your data
Direct access to support when you need it
A partner invested in your revenue growth

Questions About Our Process

Ready to start the conversation?

No pressure, no hard sell. Just a conversation about your challenges and whether Phoenix is the right fit.

Book a Discovery Call